How to boost the 70 in 70:20:10

What’s 70:20:10? The model was first proposed in 1996 by Morgan McCall and his colleagues at the Centre for Creative Leadership (CCL), Michael Lombardo and Robert Eichinger, whose research suggested that: “Lessons learned by successful and effective managers are roughly: 70% from tough jobs 20% from people (mostly the boss) 10% from courses and reading” [...]

By | 2017-05-23T09:28:09+01:00 October 26th, 2016|Blog|0 Comments

Boost your self-awareness – and your performance

Mirror, mirror... Self-awareness has been a bit of a topic for me lately. I recently gave a talk about raising our Emotional Intelligence that – naturally – included self-awareness and saw people were taking notes. Most of us aren’t as self-aware as we could be – we may believe we know ourselves, but [...]

By | 2017-05-23T09:28:12+01:00 October 19th, 2016|Blog|1 Comment

8 tips for better feedback

Feedback. How do you feel when you read (or hear) that word? Thrilled at the prospect? Despondent at the @%*t sandwich you reckon will be headed your way? Curious and keen to learn more? And what about when giving feedback is a vital part of your job? Chances are if you manage people then giving [...]

By | 2017-05-23T09:28:12+01:00 September 29th, 2016|Blog|0 Comments

Why I’ve written ‘The Feedback Book’

Drum roll…fanfare...and shameless plug alert…my new book, ‘The Feedback Book’ is out this week. Why did I write The Feedback Book? Here are 6 reasons. 1. Because feedback is too important to wait for the annual appraisal Historically, employees could expect to get feedback on their performance at work in their annual appraisal discussion. 12 [...]

By | 2017-05-23T09:28:12+01:00 September 19th, 2016|Blog|0 Comments