When managers are overwhelmed, one of the first things they lose their grip on is delegation – yet that’s precisely why they need to keep delegating, and doing more of it. Whether you’ve been delegating for ages and think you’ve mastered it but would like a refresher, or you’re new to managing others and want [...]
It's that time of year when we're all making resolutions, joining gyms, shocking our bodies with exercise and crash diets - well some of us are... And yet, we all know - don't we - that most resolutions just don't stick. The gym membership lapses - or doesn't even get taken up. The new exercise [...]
When was the last time you gave someone feedback? And no, I’m not talking about a murmured ‘well done’ or a ‘not bad’ - or even a high five - they just don’t make the cut. They don’t pass my acid test of ‘is the feedback so clear that an impartial observer would back you [...]